We keep answers short here, the way we keep our terms plain.
trustHow long do I have to use the app bonus?+
Yes, it does. The welcome deal applies to your first deposit whether you make it in the app or in a browser, because both use one wallet. Claim it once and it stays tied to your account, not to the device you used. Spin and bonus play behave the same way either way.
trustWhere do I get the app for my iPad?+
Tablets run the phone apps at full size, so an iPad gets the App Store version and an Android tablet the Google Play one, subject to the same system requirements. Nothing extra needs turning on for a larger screen. Where the app is not offered, the browser or the home screen web app covers you.
trustWhy should I avoid other APK sites?+
Only take a file from the casino site or from Google Play. Our build sits behind 128-bit SSL, and downloads from anywhere else have not been checked by us, so we cannot vouch for what they contain. If a link arrives by message or advert, skip it.
trustWhat happens when I sign in with my usual email?+
One login covers everything. Sign in with the email address you registered and the same password you use on the website, and your balance, saved games and bonus show up straight away. Two accounts are not permitted, so never set up a new one inside the app.
trustDo I need to check a licence before installing?+
Do I need a licensed casino? Yes, and we hold one. Cryptoleo Casino Ltd is licensed by the UK Gambling Commission under license number 23123-9243-R-264817, which you can look up on the regulator's own register before you install anything. Our results are audited by iTech Labs, eCOGRA and Gaming Laboratories International.
trustWhere are the deposit and loss limits in the app?+
Where you set them is inside your account area, not in the app settings menus. Deposit limits, loss limits, session reminders, time-outs and self-exclusion all live there, and each one applies across the app, the web app and the browser at once. Raising a limit takes effect only after a cooling-off period.